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Excellus BlueCross Blue Shield, WellNow reach contract agreement


Excellus BlueCross Blue Shield, WellNow reach contract agreement

After 10 and a half months, WellNow Urgent Care will soon resume accepting Excellus BlueCross BlueShield insurance.

WellNow stopped accepting BlueCross BlueShield Jan. 1 after the two sides failed to reach an agreement on reimbursement rates.

BACKGROUND: WellNow no longer recognizing Excellus BlueCross BlueShield | Local patients feeling impact of dispute between WellNow, Excellus BlueCross BlueShield

According to a statement issued Monday by both companies, a new agree will take effect Friday.

Excellus BlueCross BlueShield (Excellus BCBS) and WellNow Urgent Care (WellNow) have executed a new provider contract agreement. As of Friday, November 15, 2024, WellNow will rejoin the Excellus BCBS provider network.

Members will have in-network access to WellNow's urgent care facilities effective Friday, November 15, 2024.

Members with questions about their benefits or coverage at WellNow can call Excellus BCBS Customer Care using the number on the back of their member card. For more provider contract updates, please visit ExcellusBCBS.com/NetworkUpdates.

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